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Annual Report 2005-06

Table of Contents

User's Guide

Commissioner's Overview 2005-06

• The year ahead
• The year in review - a summary

Chapter 1 Respecting Privacy

• 1.1 Review of Performance
• 1.2 Privacy and the Australian Government
  • 1.2.1 Guide to Privacy Impact Assessments
  • 1.2.2 Department of Human Services Health and Social Services Access Card
  • 1.2.3 Security Legislation Review
  • 1.2.4 Anti-terrorism Legislation
  • 1.2.5 Identity and Border Security
  • 1.2.6 Law Enforcement
  • 1.2.7 Exposure Draft of the Anti-Money Laundering and Counter-Terrorism Financing Bill
  • 1.2.8 Responding to Large Scale Emergencies
  • 1.2.9 Australian Government Information Management Office Frameworks
  • 1.2.10 Closed Circuit Television
• 1.3 Privacy and the Australian Capital Territory Government
• 1.4 Privacy and Business
  • 1.4.1 Review of the Private Sector Provisions of the Privacy Act
  • 1.4.2 Privacy Codes
  • 1.4.3 Credit Reporting Determinations
  • 1.4.4 Tax File Number Guidelines
  • 1.4.5 Do Not Call Register
  • 1.4.6 Residential Tenancy Databases
• 1.5 Privacy and the Health Sector
  • 1.5.1 Electronic Health Records
  • 1.5.2 Health Privacy Forum
  • 1.5.3 Prescription Shopping Temporary Public Interest Determination
• 1.6 Privacy and the Information and Communication Technology Sector
  • 1.6.1 Telecommunications and E-Marketing Industry Codes
  • 1.6.2 Telecommunications (Interception) Act
  • 1.6.3 Spam Act
  • Footnotes

Chapter 2 Promoting Privacy

• 2.1 Review of Performance
• 2.2 Privacy Website
  • Table 2.1 Page and Session Views for the Privacy Website
  • Chart 2.1 Yearly Comparative Results for the Website
• 2.3 Media
• 2.4 Speeches and Presentations
• 2.5 Networking for Privacy Solutions
  • 2.5.1 Privacy Contact Officer Network
• 2.6 Privacy Advisory Committee
• 2.7 International Liaison
  • 2.7.1 Asia Pacific Privacy Authorities
  • 2.7.2 27th International Conference on Privacy and Personal Data Protection

Chapter 3 Protecting Privacy

• 3.1 Review of Performance
• 3.2 Responding to Enquiries
  • 3.2.1 Telephone Enquiries
  • Table 3.1 Telephone Enquiries
  • Chart 3.1 Industry Sectors to which Telephone Enquiries relate 2005-06
  • 3.2.2 Written Enquiries
• 3.3 Responding to Complaints
  • 3.3.1 Complaints received during 2005-06
  • Chart 3.2 Percentage of Complaints received by Privacy Act Jurisdiction
  • Chart 3.3 Percentage of Complaints received by Key Issue
  • Chart 3.4 Complaints received by Sector
  • 3.3.2 Complaints closed during 2005-06
  • Table 3.2 Stage at which Complaints Closed
  • Table 3.3 Grounds for Declining to Investigate Complaints Further Following an Investigation
  • Table 3.4 Nature of Remedies in Complaints Closed as Adequately Dealt With after Investigation
  • Table 3.5 Basis for Closing Complaints Following Preliminary Enquiries
  • Table 3.6 Nature of Remedies in Complaints Closed as Adequately Dealt With after Preliminary Enquiries
  • Table 3.7 Basis for Closing Complaints without Investigation
  • Chart 3.5 NPP Complaints Resolved by the Respondent Following Investigation by the Office
  • Chart 3.6 IPP Complaints Resolved by the Respondent Following Investigation by the Office
  • Chart 3.7 Credit Reporting Complaints Resolved by the Respondent Following Investigation by the Office
• 3.4 Own Motion Investigations
  • 3.4.1 Issues in Own Motion Investigations
  • 3.4.2 Outcomes of Own Motion Investigations
• 3.5 Case Notes
• 3.6 Complaints and Enquiries Statistics on www.privacy.gov.au
• 3.7 Reports of Complaints under Approved Codes
  • Table 3.8 Approved Codes under the Privacy Act
• 3.8 Audits
  • 3.8.1 Audits Commenced in 2005-06
  • Table 3.9 ACT Audits Commenced 2005-06
  • Table 3.10 Biometrics for Border Control Audits Commenced 2005-06
  • Table 3.11 Identity Security Audits Commenced 2005-06
  • 3.8.2 Audits Finalised in 2005-06
  • Table 3.12 ACT Audits Finalised 2005-06
• 3.9 Personal Information Digest
• 3.10 Monitoring Government Comparisons of Data Sets
  • 3.10.1 Matching under the Data-matching Program (Assistance and Tax) Act 1990 and statutory data-matching guidelines
  • 3.10.2 Matching under the Guidelines for the Use of Data-matching in Commonwealth Administration (the voluntary data-matching guidelines)
  • Table 3.13 2005-06 Program Protocols produced under the Voluntary Data-matching Guidelines

Chapter 4 Management and Accountability

• 4.1 Administrative Arrangements
  • 4.1.1 Human Rights and Equal Opportunity Commission Memorandum of Understanding
  • 4.1.2 Attorney-General's Department Memorandum of Understanding
  • 4.1.3 ACT Government Memorandum of Understanding
  • 4.1.4 Department of Health and Ageing Memorandum of Understanding
  • 4.1.5 Centrelink
  • 4.1.6 Department of Human Services
  • 4.1.7 Medicare Australia Memorandum of Understanding
  • 4.1.8 NSW Privacy Memorandum of Understanding
• 4.2 Corporate Services
  • 4.2.1 Purchasing
  • 4.2.2 Audit Committee
  • 4.2.3 Certification of Fraud Measures
  • 4.2.4 Consultants
  • 4.2.5 Advertising and Market Research
  • 4.2.6 Ecologically Sustainable Development and Environmental Performance
• 4.3 Management of Human Resources
  • 4.3.1 Staffing Overview
  • Table 4.1 Overview of Staffing Profile as at 30 June 2006
  • 4.3.2 Workplace Relations and Employment
  • 4.3.3 Performance Management and Staff Development
  • 4.3.4 Workplace Diversity and Equal Employment Opportunity
  • 4.3.5 Occupational Health and Safety
  • 4.3.6 Commonwealth Disability Strategy

Appendix 1 The Privacy Act and the Office of the Privacy Commissioner

Appendix 2 Freedom of Information Act Compliance

Appendix 3 Speeches and Presentations

Appendix 4 Commonwealth Disability Strategy Performance Reporting June 2006

Appendix 5 Demographic Information about Complainants

Appendix 6 National Privacy Principles

• Note: see http://www.privacy.gov.au/publications/npps01.html

Appendix 7 Information Privacy Principles

• Note: see http://www.privacy.gov.au/publications/ipps.html

Financial Statements (PDF only)

Glossary

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Copyright © Office of the Privacy Commissioner 2006 ISSN 1035-3372

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