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On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

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Topic(s): Corporate information

Media Release: Child Support Agency takes out Privacy Award

27 August 2008

The Child Support Agency was named tonight as the winner of the Symantec Government Award category in the inaugural Australian Privacy Awards program.

''Given the sensitivities involved in handling cases where a relationship has broken down, respecting the privacy of each partner, and of the child, is paramount,'' said Karen Curtis, the Australian Privacy Commissioner.

''Child Support Agency''s winning a Privacy Award acknowledges how the agency has striven to meet this challenge.''

The Award was presented at a gala dinner held in Sydney by the category''s sponsor, Craig Scroggie, Symantec''s Vice President and Managing Director - Pacific.

Few of the Child Support Agency''s processes lend themselves to being automated, meaning the Child Support Agency has needed to develop staff-centric privacy processes. The Child Support Agency has a national network of regional privacy contact officers and a privacy complaints team, and staff are required to report any privacy incidents.

The Child Support Agency conducts privacy audits every two years.

Other winners of the Australian Privacy Awards included: Medicare (Grand Award), Telstra (Large Business Award), Data Solutions Australia (Microsoft Small-Medium Business Award), and the Australian Dental Association NSW Branch (Community & NGO Award). High Court Judge Michael Kirby was named as the recipient of the Australian Privacy Medal.

The Awards were sponsored by Symantec (Major Sponsor), Microsoft (Major Sponsor), Clayton Utz (Executive Sponsor), and Australian Finance Conference (Sponsor).

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