Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

Types

Topic(s): Compliance

Media Release: Privacy Commissioner publishes case notes 8 - 18 for 2008

26 June 2008

The Privacy Commissioner, Karen Curtis, has today released eleven new case notes:

H v Credit Reporting Agency [2008] PrivCmrA 8 - Accuracy of credit information file.
I v Contracted Service Provider to Commonwealth Agency [2008] PrivCmrA 9 - Unnecessary collection of personal information and failure to provide adequate notice when collecting personal information.
J v Home Shopping Retailer [2008] PrivCmrA 10 - Improper disclosure of personal information
K v Health Service Provider [2008] PrivCmrA 11 - Improper disclosure of health information to a newspaper.
L v Commonwealth Agency [2008] PrivCmrA 12 - Failure to take reasonable steps to ensure personal information was accurate and up to date before the information was used and improperly disclosing personal information to a third party.
M v Commonwealth Agency [2008] PrivCmrA 13 - Unauthorised access and improper disclosure of personal information.
N v Telecommunications Company [2008] PrivCmrA 14 - Listing of a serious credit infringement on an individual''s consumer credit information file.
O v Commonwealth Agency [2008] PrivCmrA 15 - Improper disclosure of personal information.
P v Private Health Service Provider [2008] PrivCmrA 16 - Failure to destroy personal information which is no longer needed.
Q v Credit Provider [2008] PrivCmrA 17 - Unauthorised access to consumer credit information files or credit reports by a credit provider.
R v Finance Company [2008] PrivCmrA 18 - Improper listing of a payment default on an individual's consumer credit information file.

The Privacy Commissioner publishes case notes of finalised complaints that are considered to be of interest to the general public.

Cases chosen involve interpretation of the Privacy Act or associated legislation in new circumstances, illustrate systemic issues or illustrate the application of the law to a particular industry or subject area. The case notes are intended to offer a synopsis only and not to be a comprehensive account.

It is a function of the Commissioner to endeavour to resolve complaints by conciliation where appropriate. As a result, the outcome in any particular case will be affected by a number of factors, including the applicable law, the facts of the matter and the approach to the conciliation process taken by both the complainant and respondent.

Please visit the Complaint Case Notes, Summaries and Determinations page for more details.