Site Changes
- Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
- Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.
Topics
- Access and correction
- Collection
- Compliance
- Corporate information
- Credit and finance
- Data accuracy
- Data security / breach
Direct marketing: Case Notes (3) | Information Sheets (1) | Media Releases (5) | Submissions (7)
Case Notes
2008
Own Motion Investigation v Direct Marketer [2008] PrivCmrA 23
pdf (77.62 KB)
Improper disclosure of personal information and failure to keep personal information secure
2004
E v Motor Vehicle Retail Organisation [2004] PrivCmrA 19
pdf (19.54 KB)
Use of personal information for the purpose of direct marketing.
O v Large Retail Organisation [2004] PrivCmrA 2
pdf (32.45 KB)
Disclosure of customer email addresses
Information Sheets
Private Sector
Information Sheet (Private Sector) 26 - 2008: Interaction between the Privacy Act and the Spam Act
pdf (350.57 KB)
Key Messages Introduction The Spam Act prohibits sending unsolicited commercial electronic messages (spam). The Acts coverage includes emails, instant messaging, SMS and MMS (text and image-based mobile phone messaging) of a commercial nature. The Spam Act applies to any commercial electronic message with an Aust...
Media Releases
2008
Media Release: Direct marketer wins Small Business Privacy Award
27 August 2008 Data Solutions Australia, a small business providing mailing and telemarketing data for direct marketing, was named tonight as the winner of the Microsoft Small-Medium Business Award category in the inaugural Australian Privacy Awards program. "This Award shows that businesses in all sectors - including direct marketers...
Media Release: Spam and privacy - new guidance issued
26 August 2008 The Australian Privacy Commissioner, Karen Curtis, today released new guidanceto assist organisations who seek to engage in electronic marketing. "The Privacy and Spam Acts provide Australians with protections against receiving unsolicited emails, and it is in business best interests...
2007
Media Release: Do Not Call Register is an important step, says Privacy Commissioner
The Privacy Commissioner, Karen Curtis, has welcomed the launch of the Do Not Call Register by Senator the Hon. Helen Coonan, Minister for Communications, Information Technology and the Arts. "People value their privacy at home and unwanted telemarketing calls are a nuisance," Ms Curtis said. "The Do Not Call Register is an important st...
2006
Media Announcement: Privacy Commissioner Welcomes Do Not Call Register
The Office of the Privacy Commissioner today released its submission to the Senate Environment, Communications, Information Technology and the Arts References and Legislation Committee Inquiry into the provisions of the Do Not Call Register Bill 2006. "I welcome the Australian Government''s introduction of a National Do Not Ca...
2003
Announcements: Privacy and the NOIE Spam Report
16 April 2003 Privacy Commissioner, Malcolm Crompton, has welcomed the release of the National Office for the Information Economy (NOIE) Final report of the NOIE review of the spam problem and how it can be countered. "The NOIE Report proposes some good solutions that will help reduce the spam problem," Mr Crompton said. "Spam poses a...
Submissions
2010
Discussion paper: Developing an industry standard for the fax marketing industry; Submission to the Australian Communications and Media Authority (July 2010)
pdf (503.36 KB)
Submission to the Australian Communications and Media Authority on the discussion paper: Developing an industry standard for the fax marketing industry (July 2010)
2009
Discussion Paper: Do Not Call Register Statutory Review; Submission to Department of Broadband, Communications and the Digital Economy (November 2009)
pdf (57.08 KB)
2008
Eligibility requirements for registration on the Do Not Call Register; Submission to the Department of Broadband, Communications and the Digital Economy (September 2008)
pdf (298.21 KB)
September 2008 Executive summary The Office supports measures that allow individuals control over how their personal information is handled. The establishment of a national Do Not Call Register (DNCR) has been an important mechanism in helping individuals exercise this control. The Office recogni...
2007
Discussion Paper: Unsolicited Commercial Faxes or ''Fax Spam'; Submission to the Department of Communications, Information Technology and the Arts (September 2007)
pdf (57.36 KB)
Our ref: 2004-134-01 The Manager Spam and Do Not Call Register Section The Department of Communications, Information Technology and the Arts GPO Box 2154 CANBERRA ACT 2601 Dear Sir/ Madam Discussion Paper: Unsolicited Commercial Faxes or ''Fax Spam'' The Office welcomes the oppor...
Research Calls on Sundays: Submission to the Australian Communications & Media Authority (May 2007)
pdf (144.67 KB)
May 2007 Office of the Privacy Commissioner Background and draft Standard Key Privacy Messages Research Considerations Endnotes Office of the Privacy Commissioner 1. The Office of the Privacy Commissioner (the Office) is an independent statutory body whose purpose is to promote and protect privacy in...
Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Draft Industry Standard 2006; Submission to the Australian Communications and Media Authority (January 2007)
pdf (81.66 KB)
Draft Industry Standard 2006 Submission to the Australian Communications and Media Authority January 2007 Office of the Privacy Commissioner Background and draft Standard Privacy Act coverage Application of the Privacy Act to telemarketing The draft Standard Provision of information d...
2006
Inquiry into the provisions of the Do Not Call Register Bill 2006 and the Do Not Call Register (Consequential Amendments) Bill 2006; Submission to the Senate Environment, Communications Information Technology and the Arts Legislation Committee (June 2006)
pdf (64.96 KB)
June 2006 Office of the Privacy Commissioner Background A National Do Not Call Register Privacy Act coverage The Register Organisations Helping the Register to work Registration and re-registration Notice and public awareness Exemptions...



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