M v Body Corporate [2010] PrivCmrA 15

pdf (145.33 KB)

Accuracy and security of personal information

T v Commonwealth Agency [2009] PrivCmrA 23

pdf (100.38 KB)

Accuracy of personal information and use of personal information for a relevant purpose

S v Debt Collection Agency PrivCmrA 22

pdf (122.15 KB)

Listing of a provable debt on a credit information file

Q v Credit Provider [2009] PrivCmrA 20

pdf (100.15 KB)

Statute-barred debt listed on an individual’s consumer credit information file

M v Financial Institution [2009] PrivCmrA 16

pdf (35.55 KB)

Improper collection of personal information and accuracy of personal information

Own Motion Investigation v Financial Institution [2009] PrivCmrA 12

pdf (33.19 KB)

Accuracy of personal information

E v Advertiser [2009] PrivCmrA 5

pdf (102.83 KB)

Improper listing of a payment default on an individual''s consumer credit information file

D v Finance Company [2009] PrivCmrA 4

pdf (94.92 KB)

Improper listing of a payment default on an individual''s consumer credit information file

L v Commonwealth Agency [2008] PrivCmrA 12

pdf (22.57 KB)

Failure to take reasonable steps to ensure personal information was accurate and up to date before the information was used and improperly disclosing personal information to a third party.

H v Credit Reporting Agency [2008] PrivCmrA 8

pdf (21.72 KB)

Accuracy of credit information file.

W v Telecommunications Company [2007] PrivCmrA 25

pdf (23.08 KB)

Improper disclosure of personal information; accuracy of personal information

U v Newspaper Publisher [2007] PrivCmrA 23

pdf (22.55 KB)

Publication of personal information in a newspaper

T v Retailer [2007] PrivCmrA 22

pdf (19.33 KB)

Improper listing of a payment default on an individual''s consumer credit information file.

R v Retailer [2007] PrivCmrA 20

pdf (21.19 KB)

Accuracy and currency of personal information

Q v Australian Government Agency [2007] PrivCmrA 19

pdf (20.46 KB)

Failure to keep personal information accurate and secure

P v Tenancy Database [2007] PrivCmrA 18

pdf (19.71 KB)

Accuracy and currency of personal information

O v Insurance Company [2007] PrivCmrA 17

pdf (20.63 KB)

Improper gathering and disclosure of personal information

N v Accountancy Firm [2007] PrivCmrA 16

pdf (20.28 KB)

Improper consumer credit listing

D v Insurance Company [2007] PrivCmrA 6

pdf (22.86 KB)

Improper disclosure of personal information; failure to take reasonable steps to ensure the personal information collected or disclosed was accurate, complete and up to date; failure to take reasonable steps to secure personal information from unauthorised access and disclosure.

W v Credit Provider [2006] PrivCmrA 22

pdf (25.25 KB)

Re-listing a serious credit infringement on a consumer credit information file.

U v Banking Institution [2006] PrivCmrA 20

pdf (22.21 KB)

Requirement to take reasonable steps to update and secure personal information.

R v Medical equipment supplier [2006] 17

pdf (28.03 KB)

Improper listing of a payment default on an individual''s consumer credit information file.

R v Medical equipment supplier [2006] PrivCmrA 17

Improper listing of a payment default on an individual''s consumer credit information file.

O v Tenancy Database Company [2006] PrivCmrA 14

pdf (15.51 KB)

Reasonable steps to ensure that information is accurate, complete and up to date.

S v Credit Provider [2005] PrivCmrA 18

pdf (16.71 KB)

Commercial credit default listed on consumer credit information file. Enquiry listed without loan application.

Q v Credit Provider B [2005] PrivCmrA 16

pdf (14.15 KB)

Re-listing of an overdue account on an individual''s consumer credit information file.

K v Credit Provider [2005] PrivCmrA 8

pdf (15.09 KB)

Improper listing of a serious credit infringement on an individual''s consumer credit information file.

B v Credit Provider [2005] PrivCmrA 2

pdf (22.5 KB)

Statute barred debt listed on consumer credit information file.

H v Credit Provider [2004] PrivCmrA18

Unauthorised payment default listed on consumer credit information file and credit reporting offences

B v Credit Provider [2004] PrivCmrA 15

pdf (13.82 KB)

Payment default improperly listed on consumer credit file

R v Credit Provider [2004] PrivCmrA 7

pdf (24.49 KB)

Disputed consumer credit default listing / declined to investigate on the basis that the complaint was made more than twelve months after the complainant became aware of the act or practice.

O v Credit Provider [2004] PrivCmrA 5

pdf (26.52 KB)

Compensation sought as a result of disputed consumer credit default listing / declined to investigate on the basis that the respondent had not had an adequate opportunity to deal with the complaint.

L v Commonwealth Agency [2003] PrivCmrA 10

pdf (69.24 KB)

Accuracy, security and disclosure of personal information

K v Major Financial Institution [2003] PrivCmrA 9

pdf (64.91 KB)

Improper disclosure of an account statement to a third party

H v Credit Provider [2003] PrivCmrA 6

pdf (14.09 KB)

Disputed consumer credit default listing

G v Credit Provider [2003] PrivCmrA 5

pdf (11.82 KB)

Disputed default on consumer credit information file on the grounds that the amount listed was inaccurate

Data-matching in Commonwealth administration (February 1998)

pdf (314.67 KB)

Legislative Data-matching Program Annotated (September 1991)

pdf (65.34 KB)

Information Sheet (Private Sector) 28 - 2009: NPP 3 Data Quality

pdf (264.67 KB)

Key Messages This information sheet will assist private sector organisations covered by the Privacy Act 1988 (Cth) (Privacy Act) to comply with their obligations under National Privacy Principle 3 (NPP 3).  NPP 3 requires organisations to take reasonable steps to make sure the personal information they collect, use or disclose is accura...

Information Sheet (Private Sector) 5 - 2001: Access and the Use of Intermediaries

pdf (62.29 KB)

The following information is provided to assist organisations when they are considering ways to comply with National Privacy Principle 6.3 (NPP 6.3). This principle allows an individual to be given access to information through an intermediary. Role of an intermediary NPP 6.3 requires that an organisation must consider using an...

Information Sheet (Private Sector) 4 - 2001: Access and Correction

pdf (316.93 KB)

Key Messages National Privacy Principle (NPP) 6 in the Privacy Act 1988 (Privacy Act) provides individuals with a right of access to information held about them by an organisation.  How organisations give access will depend on the circumstances. In some cases organisations may wish to provide a photocopy or print out of the information...

Announcement: Inquiry into Residential Tenancy Databases

19/11/2003 Federal Privacy Commissioner, Malcolm Crompton, has welcomed the release of an Issues Paper on the operation of Residential Tenancy Databases in Australia. Residential Tenancy Databases (RTDs) are privately owned, electronic databases that collect information on tenants to assist property managers and landlords assess ri...

Media Release: Privacy Commissioner responds to privacy concerns raised by Australia Post's Australian Family Lifestyle Survey

12/11/1999 Federal Privacy Commissioner, Malcolm Crompton, today responded to privacy concerns raised about the latest Australian Family Lifestyle Survey. "It is important that consumers are aware that filling in the survey is not compulsory", said Commissioner Crompton. "This is pointed out in the survey." "Some people seem...

Overview of Public Access and Privacy Issues

pdf (1.09 MB)

Speech delivered by the Privacy Commissioner, Malcolm Crompton, to the Conference on Courts for the 21st Century: Public Access, Privacy and Security, presented jointly by the Faculty of Law of Queensland University of Technology and The Supreme Court of Queensland, Brisbane, 6 November 2003.