Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

Documents under "Information Sheets", sorted by "date".

About the Office

Information Sheet (About the Office): Client Service Charter

document icon pdf (576.03 KB)

This Charter provides details of the service standards which the Office of the Privacy Commissioner seeks to achieve and how you, our client, can assist us.

Private Sector

Information Sheet (Private Sector) 27 - 2008: A step-by-step guide to internal investigations of privacy complaints by organisations

document icon pdf (310.57 KB)

This information sheet assists organisations covered by the Privacy Act 1988 (Cth) (the Act) to address a privacy complaint by an individual. Are you covered under the Act? The Act requires that businesses (including non-profit organisations) with an annual turnover of more than $3 million, all private health servi...