Credit Reporting Advice Summaries (April 2002)

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C v Australian Government Agency [2007] PrivCmrA 3

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Disclosure of personal information upon the publication of a hearing transcript.

C v Commonwealth Agency [2003] PrivCmrA 1

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Disclosure of sensitive personal information by a Commonwealth agency, where the complainant was employed, to another Commonwealth agency where the complainant had applied for a position.

C v Commonwealth Agency [2005] PrivCmrA 3

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Disclosure by an Australian Government agency under National Privacy Principles to its legal counsel.

C v Commonwealth Agency [2009] PrivCmrA 3

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Disclosure of personal information

C v Health Service Provider [2008] PrivCmrA 3

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Disclosure of personal information by a health service provider.

C v Insurance company [2006] PrivCmrA 3

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Denial of access to personal information contained in documents held by an organisation.

C v Service Provider [2004] PrivCmrA 17

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Payment default listed on consumer credit information file when the individual had not applied for credit

C v Telecommunications Company [2010] PrivCmrA 4

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Listing of incorrect information about a payment default on an individual's consumer credit information file

Credit Reporting Code of Conduct

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Complaint Determination No 1 of 1993

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Complaint Determination No 1 of 2003

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Complaint Determination No 1 of 2004

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Federal Privacy Commissioner April 2004 Complaint Determination No.1 of 2004 Parties to the complaint Complainants Respondent HistoryBackground, allegations and remedies soughtThe lawInvestigation processGeneral considerationsFindings Small business provisionsCharge for access to personal information via mail...

Complaint Determination No 2 of 1993

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Complaint Determination No 2 of 2004

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Federal Privacy Commissioner April 2004 Complaint Determination no. 2 2004Parties to the complaint Complainants Respondent HistoryBackground, allegations and remedies soughtThe lawInvestigation processGeneral considerationsFindings Small business provisions Current steps taken to make sure personal i...

Complaint Determination No 3 of 2004

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Federal Privacy Commissioner April 2004 Complaint Determination no. 3 of 2004Parties to the complaintComplainantsRespondentHistoryBackground, allegations and remedies soughtThe lawInvestigation processGeneral considerationsFindingsSmall business provisionsCurrent listing timeframesPrimary purpose of collectionUtility of informationNpp...

Complaint Determination No 4 of 2004

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Federal Privacy Commissioner April 2004 Complaint Determination No. 4 OF 2004Parties to the complaint Complainants Respondent HistoryBackground, allegations and remedies soughtThe LawInvestigation processGeneral considerationsFindings Small business provisions Collection necessary for functions and act...

Complaint Determination No 5 of 2004

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Federal Privacy Commissioner April 2004 COMPLAINT DETERMINATION NO. 5 OF 2004 PARTIES TO THE COMPLAINT Complainant Respondent. HISTORYBACKGROUND, ALLEGATIONS AND REMEDIES SOUGHTTHE LAWINVESTIGATION PROCESSFINDINGS Personal information disclosed Findings IPP 11.1(a) Finding IP...

Credit Reporting Determination 1991 No 2 concerning identifying particulars permitted to be included in a credit information file

Determination under the Privacy Act 1988: 1991 No 2 (s.18E(3)) concerning identifying particulars permitted to be included in a credit information file

Credit Reporting Fact Sheet 1: Credit providers (May 1996)

Credit providers Am I a credit provider? How does the law affect agents of credit providers? What are credit providers required to do under the law? Credit reporting Credit providers Under the provisions of Part IIIA of the Privacy Act, credit reporting agencies can generally only give access to personal credit in...

Credit Reporting Fact Sheet 2: Mercantile agents (debt collection agents) (May 1996)

Can a mercantile agent have access to the records held by a credit reporting agency? What information can a credit provider disclose to a mercantile agent? Can a mercantile agent also be a credit provider? Can a mercantile agent have access to the records held by a credit reporting agency? Under Part IIIA of the Privacy Act, a me...

Credit Reporting Fact Sheet 3: Consumer and commercial credit (May 1996)

Why do I need to know the difference between consumer and commercial credit? What is consumer credit? What is commercial credit? How can I tell whether the credit someone has applied for is consumer or commercial credit? What if someone applies for credit for both private and business purposes? Are references between...

Credit Reporting Fact Sheet 4: Customer agreement (May 1996)

In what circumstances do credit providers need to get a customers agreement to their obtaining or disclosing credit information about the customer? Does the customers agreement have to be in writing? Is there a particular form of words that has to be used when obtaining agreement? In what circumstances do credit provider...

Credit Reporting Fact Sheet 5: Authorisation for agents (financial counsellors & others) (May 1996)

Authorisation for agents (financial counsellors and others) Financial counsellors Others (e.g. accountants, solicitors or financial advisers) Authorisation for agents (financial counsellors and others) Under the Privacy Act individuals have the right to obtain access to their credit report held by a credit reporting agency...

Credit Reporting Fact Sheet 6: Disclosure by credit providers of credit worthiness information (May 1996)

What information is protected by the Privacy Act? Do commercial references come within s.18N? What information can be disclosed by a credit provider when verifying application details? What may not be disclosed by a credit provider when verifying application details? Can a credit provider disclose name and address details t...

Credit Reporting Fact Sheet 7: Credit reporting databases (May 1996)

Credit reporting databases What kinds of databases are subject to the Privacy Act? What sort of information can be stored on the database? Who can the information on the database be released to? What else do I need to do? Credit reporting databases This Fact Sheet describes the laws regulating businesses that operate...

Credit Reporting Fact Sheet 8: Access and amendment (May 1996)

Who is affected by the credit reporting provisions of the Privacy Act? How do I access my credit information? Do I have to pay for access to my information? What happens if the information on my file is inaccurate? What can I do if I think a credit reporting agency has not dealt with my access or amendment request properly...

Covert surveillance in Commonwealth administration (February 1992)

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Credit Information Audit Manual Part 3 (March 1995)

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Customs receives privacy award for Australia-EU airline agreement

12 Nov 09 The Australian Customs and Border Protection Service was named tonight as the winner of the Symantec Government category of the Australian Privacy Awards 2009 for its Australian-European Union Passenger Name Record Agreement.

Centrelink Data Matching Program Protocol July 2008

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This is the July 2008 version of the Centelink Data Matching Program Protocol added to the OAIC's privacy site on 4 January 2013.

Complaint Form

word (90.5 KB)

Download Word doc above.

Compliance Officers APS 6, Compliance Section

word (45 KB)

pdf (300.67 KB)

Compliance Officers, Compliance Section - APS 6

word (42.5 KB)

pdf (124.39 KB)

Consulting the Office of the Privacy Commissioner on proposals with privacy implications: Checklist for Australian Government agencies addressing privacy issues

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Consulting the Office of the Privacy Commissioner on proposals with privacy implications: Checklist for Australian Government agencies addressing privacy issues

Corporate Partnership and Sponsorship Policy

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This paper presents legal, ethical, and practical issues to be addressed when considering the establishment of partnership and sponsorship arrangements where there is a substantial transfer or joining of resources.

Credit Information Audit Process

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Canberra Institute of Technology: Staff and Student Records

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Changes made to the Community Attitudes to Privacy Report 2007

Changes made to the Community Attitudes to Privacy 2007 report A revised report of the Community Attitudes to Privacy study now appears on this website, replacing the earlier version of the report that had appeared here prior to 26 September 2007. Details of the amendments made in the revised report are as follows: Some respondents...

Correction - Annual Report 2009-10 page 163

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Correction: In the Office of the Privacy Commissioner's Annual Report 2009-10, page 162 was duplicated, and printed as page 163. The attached page (part of the financial statements) was inadvertently omitted and should be read in place of page 163 of the Annual Report 2009-10 as previously published. This correction was tabled in Parliament on 20 September 2011.

Community Attitudes to Privacy 2007

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Community Attitudes to Privacy 2007 Methodological Report

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Case Study Engaging Youth

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Presentation by Karen Curtis, Privacy Commissioner, at the Watch This Space Children, Young People and Privacy Conference, Melbourne, 21 May 2010

Current Workplace Privacy Issues

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Speech delivered by the Privacy Commissioner, Malcolm Crompton, to the Deacons Client Seminar, 23 October 2003.

Communications Legislation Amendment (Information Sharing and Datacasting) Bill 2007; Submission to the Senate Environment, Communications, Information Technology and the Arts Committee (July 2007)

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Consultation Draft Telecommunications Integrated Public Number Database Scheme 2007; Submission to the Australian Communications and Media Authority (March 2007)

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Submission to the Australian Communications and Media AuthorityMarch 2007 Office of the Privacy Commissioner Contributions by this Office IPND access arrangements and the scheme The ACMA IPND Scheme Conditions for authorisation Relationship between authorised users and...

Consultation on Australian Government Smartcard Framework (version 0.12), Standards and Model Specification Part C

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Consultation on Australian Government Smartcard Framework (version 0.12 March 2007) Standards and Model Specification – Part C Submission to Australian Government Information Management Office April 2007

Consultation on Australian Government Smartcard Framework Part d (Working Draft Version 2.0); Submission to the Australian Government Information Management Office (May 2007)

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Consultation on Australian Government Smartcard Framework; Smartcard Implementation Guide – Part d (Working Draft Version 2.0) Submission to Australian Government Information Management Office May 2007

Consultation on Model Offences to Combat Identity Crime 2007; Submission to the Model Criminal Law Officers Committee of the Standing Committee of Attorneys-General (June 2007)

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Consultation on Model Offences to Combat Identity Crime 2007 Submission to the Model Criminal Law Officers' Committee of the Standing Committee of Attorneys-General June 2007

Consultation on Personal Property Securities Bill and Commentary (Consultation Draft); Submission to the Attorney-General's Department (August 2008)

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August 2008 Executive Summary General privacy issues The Office suggests that: a Privacy Impact Assessment be conducted to help identify potential privacy issues and suggest solutions the proposed Registers potential status as a generally available publication be clarified how the Privacy Act will apply to per...

Consultation on the Australian Government Health and Social Services Access Card - Discussion Paper Number 1; Submission to the Department of Human Services: Access Card Consumer and Privacy Taskforce (August 2006)

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August 2006 Table of Contents Summary Office of the Privacy Commissioner Background Structure of this submission Preliminary Comments by the Office Incorporating fundamental privacy principles into policy settings Necessity for a comprehensive privacy...

Consultation on the Australian Government Health and Social Services Access Card - Discussion Paper Number 2; Submission to the Department of Human Services: Access Card Consumer and Privacy Taskforce (March 2007)

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Consultation on the Australian Government Health and Social Services Access Card - Discussion Paper Number 2 Submission to the Department of Human Services: Access Card Consumer and Privacy Taskforce March 2007

Consultation on the Australian Government Health and Social Services Access Card - Discussion Paper Number 3 on Registration; Submission to the Access Card Consumer and Privacy Taskforce (April 2007)

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Consultation on the Australian Government Health and Social Services Access Card - Discussion Paper Number 3 on Registration Submission to the Access Card Consumer and Privacy Taskforce April 2007

Consultation on the Draft Principles for Australia's Health System; Submission to the National Health and Hospitals Reform Commission (May 2008)

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May 2008 Summary a) The reform agenda for the health system is being developed at the same time as the Australian Law Reform Commission is finalising its inquiry into privacy laws in Australia. The Office of the Privacy Commissioner notes that each agenda shares the common concern of examining the importance of national consistency. This...

Consultation on the Exposure Draft of the Anti-Money Laundering and Counter-Terrorism Financing Bill 2005; Submission to the Attorney-General's Department (April 2006)

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Submission by the Office of the Privacy Commissioner to the Attorney-Generals Department April 2006 Summary Consultation on the Exposure Draft of the Anti-Money Laundering and Counter-Terrorism Financing Bill 2005 Office of the Privacy Commissioner Introduction Scope of existing regulation Scope and effect o...

Consultation on the Exposure Draft of the Human Services (Enhanced Service Delivery) Bill 2007; Submission to the Office of the Access Card (January 2007)

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Consultation on the Privacy Blueprint - Unique Health Identifiers (Version 1.0); Submission to the National E-Health Transition Authority (March 2007)

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Submission to the National E-Health Transition Authority March 2007 About the...

Consultation on the Privacy Blueprint for the Individual Electronic Health Record; Submission to the National E-Health Transition Authority (August 2008)

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August 2008 Executive summary 1. The Office of the Privacy Commissioner (the Office) supports the development of an individual electronic health record (IEHR) system to enhance the delivery of healthcare through improved sharing of selected health information. In the Offices view, the assurance that privacy is protected will be a ke...

Consultation on the second exposure draft of the Anti-Money Laundering and Counter-Terrorism Funding Bill 2006; Submission to the Attorney-General's Department (August 2006)

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Submission to the Attorney-General''s Department August 2006 Table of Contents Table of Contents Background Access to AUSTRAC information by designated agencies Access to AUSTRAC information by state and territory agencies Reporting Entities Privacy regulation for small businesses...

Consultation on the second exposure draft of the Human Services (Enhanced Service Delivery) Bill 2007; Submission to the Australian Government Office of the Access Card (August 2007)

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Submission to the Australian Government Office of the Access Card August 2007 Summary Office of the Privacy Commissioner Background Previous engagement Structure of this submission Privacy and the access card system Public engagement and scrutiny Progress since the...

Consultation Paper 1 - Invasion of Privacy; Submission to the NSW Law Reform Commission (September 2007)

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Submission to the NSW Law Reform Commission September 2007 Background The Office of the Privacy Commissioner (''the Office'') is an independent statutory body whose purpose it is to promote and protect privacy in Australia. The Office has responsibility for the protection of individuals personal information that is handled by Austr...

Consultation Paper 1, Family Violence - Improving Legal Frameworks; Submission to the Australian Law Reform Commission (June 2010)

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Consultation Paper 3 - Privacy Legislation in NSW; Submission to the NSW Law Reform Commission (October 2008)

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Consultation Paper 3 – Privacy Legislation in NSW Submission to the NSW Law Reform Commission October 2009

Consultation Paper for the Draft National Patient Charter of Rights; Submission to the Australian Commission on Safety and Quality in Health Care (March 2008)

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Our reference: P07/132-1 Dr Nicola Dunbar National Patient Charter of Rights Australian Commission on Safety and Quality in Health Care GPO Box 5480 SYDNEY NSW 2001 Dear Dr Dunbar SUBMISSION ON THE CONSULTATION PAPER FOR THE DRAFT NATIONAL PATIENT CHARTER OF RIGHTS The Office o...

Consumer Voices: Sustaining advocacy and research in Australias new consumer policy framework issues paper; Submission to Treasury (June 2009)

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Office's submission to the Treasury's 'Consumer Voices: Sustaining advocacy and research in Australia's new consumer policy framework' issues paper

Crimes Amendment (Working With Children – Criminal History) Bill 2009; Submission to the Senate Legal and Constitutional Affairs Committee (September 2009)

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Crimes Legislation Amendment (Serious and Organised Crime) Bill 2009 [Provisions]; Submission to the Senate Legal and Constitutional Affairs Committee (August 2009)

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Submission to the Senate Legal and Constitutional Affairs Committee on the Crimes Legislation Amendment (Serious and Organised Crime) Bill 2009 [Provisions] (August 2009)

Cyber Crime; HoR Communications Committee (June 2009)

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