Credit Reporting Advice Summaries (April 2002)

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Guide to Privacy for Small Business

pdf (172.79 KB)

Health Information and the Privacy Act 1988 - A Short Guide for the Private Health Sector (January 2002)

pdf (51.65 KB)

and the A short guide for the private health sector December 2001   This Guide provides a brief introduction to the Commonwealth privacy law covering the private health sector. For private sector health service providers, the amended Privacy Act 1988 takes effect from 21 December 2001. This Guide does not describe the law in...

Is Your Small Business Exempt?

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My Health My Privacy My Choice - a consumer's guide to privacy and health information (November 2002)

pdf (152.97 KB)

In December 2001, all Australians were given new privacy rights. These rights protect the way your health information is handled by private health service providers and many other private sector organisations. My Privacy, My Choice The Privacy Act 1988 now includes ten National Privacy Principles or NPPs. These principles set the min...

My Privacy My Choice

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Privacy Checklist for Small Business

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private i - your ultimate privacy survival guide

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Whether you never think about privacy or always do, this publication is for you. It’ll tell you what some of the privacy issues are that you may face, some of the pitfalls to avoid, and who to turn to for help if your privacy has been affected.

Snapshot of the Privacy Act for Small Business

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Some Privacy Issues for Doctors (December 2001)

pdf (53.79 KB)

For the first time in Australia, there is comprehensive privacy law covering the private sector. The Privacy Act 1988 has been amended to cover most private sector organisations, including all health service providers in Australia regardless of size. The new law operates from 21 December 2001. Privacy and Health Care Most people con...

Some Privacy Issues for Pharmacists (December 2001)

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For the first time in Australia, there is comprehensive privacy law covering the private sector. The Privacy Act 1988 has been amended to cover most private sector organisations, including all health service providers in Australia regardless of size. The new law operates from 21 December 2001. Privacy and Health Care Most people con...

1989-90 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1989-1990 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Suspicion of Crime - IPPs 8 & 11 Improper Use of Tax File Numbers - TFN...

1990-91 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1990-1991 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Police Record Check - IPP 8 Provision of Client Information to Third Party - IPP 1...

1991-92 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1991-1992 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Inappropriate Setting for Collecting Information - IPP 4 Disclosure and Use of Int...

1992-93 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1992-1993 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Embarrassing collection of information - IPPs 1, 2 & 3 Bulk disclosure of pers...

1993-94 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1993-1994 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Claytons privacy protection Short term overseas trips and pensioner benefits - IPP...

1994-95 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1994-1995 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Case Studies Extracted from Annual Report (July 1994 to June 1995) Disclosed criminal...

1995-96 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1994-1995 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Government agency discloses personal details of non-custodial parents - IPP 11 Per...

1996-97 Complaint Case Summaries

pdf (39.43 KB)

Disclaimer: The summaries below have been extracted from the 1996-1997 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Intrusive collection of personal information - IPP 3 An immigration matter I...

1997-98 Complaint Case Summaries

pdf (34.95 KB)

Disclaimer: The summaries below have been extracted from the 1997-1998 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Identity of provider of public information not protected - I...

1998-99 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 1998-1999 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Access to documents stored on work computer - IPP 11 Vex...

1999-00 Complaint Case Summaries

pdf (36.34 KB)

Disclaimer: The summaries below have been extracted from the 1999-2000 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Movement Monitoring Officers in the Torres Strait - IPPs 1, 2, 4 and 11...

2000-01 Complaint Case Summaries

pdf (39.32 KB)

Disclaimer: The summaries below have been extracted from the 2000-2001 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Disclosure of personal information and tax file number information under FOI - IPP 11, T...

2001-02 Complaint Case Summaries

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Disclaimer: The summaries below have been extracted from the 2001-2002 Annual Report of the Privacy Commissioner. They illustrate how the Privacy Commissioner has previously resolved privacy complaints and should not be relied on as legal advice. Disclosure of personal information - NPP 2 Collection of unnecessary information...

A v Credit Provider [2006] PrivCmrA 1

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Improper listing of a payment default on an individual''s consumer credit information file.

A v Insurer [2002] PrivCmrA 1

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Disclosure of personal information in a sample ''Membership Arrears Payment Notice'' provided to employers.

A v Insurer [2005] PrivCmrA 1

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Denial of access to documents on various grounds, failure to provide reasons for denying access and excessive charges for providing access.

A v Licensed Club [2007] PrivCmrA 1

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Disclosure of personal information by a licensed club.

A v Medical Practitioner [2009] PrivCmrA 1

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Collection of personal information and access to personal information

A v Private Health Service Provider [2010] PrivCmrA 2

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Spent conviction information improperly taken into account

A v Private School [2008] PrivCmrA 1

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Refusal to give access to personal information held by a private school.

A v Private Sector Health Service Provider [2004] PrivCmrA 14

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Excessive charge imposed for access to personal information (medical records)

B v Australian Government Agency [2006] PrivCmrA 2

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Failure to take reasonable steps to protect personal information.

B v Charity Organisation [2010] PrivCmrA 3

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Collecting and using personal information for direct marketing

B v Cleaning Company [2009] PrivCmrA 2

pdf (83.22 KB)

Disclosure of personal information and the employee records exemption

B v Credit Provider [2004] PrivCmrA 15

pdf (13.82 KB)

Payment default improperly listed on consumer credit file

B v Credit Provider [2005] PrivCmrA 2

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Statute barred debt listed on consumer credit information file.

B v Hotel [2008] PrivCmrA 2

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Improper disclosure of personal information by an organisation.

B v Private Health Insurer [2002] PrivCmrA 2

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Adequacy of privacy statement in relation to the collection of personal information

B v Surgeon [2007] PrivCmrA 2

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Access to medical records.

C v Australian Government Agency [2007] PrivCmrA 3

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Disclosure of personal information upon the publication of a hearing transcript.

C v Commonwealth Agency [2003] PrivCmrA 1

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Disclosure of sensitive personal information by a Commonwealth agency, where the complainant was employed, to another Commonwealth agency where the complainant had applied for a position.

C v Commonwealth Agency [2005] PrivCmrA 3

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Disclosure by an Australian Government agency under National Privacy Principles to its legal counsel.

C v Commonwealth Agency [2009] PrivCmrA 3

pdf (82.58 KB)

Disclosure of personal information

C v Health Service Provider [2008] PrivCmrA 3

pdf (20.54 KB)

Disclosure of personal information by a health service provider.

C v Insurance company [2006] PrivCmrA 3

pdf (83.98 KB)

Denial of access to personal information contained in documents held by an organisation.

C v Service Provider [2004] PrivCmrA 17

pdf (22.94 KB)

Payment default listed on consumer credit information file when the individual had not applied for credit

C v Telecommunications Company [2010] PrivCmrA 4

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Listing of incorrect information about a payment default on an individual's consumer credit information file

D v Banking Institution [2006] PrivCmrA 4

pdf (73.72 KB)

Unnecessary collection of personal information.

D v Commonwealth Agency [2010] PrivCmrA 5

pdf (323.53 KB)

Disclosure of personal information and failure to take reasonable steps to protect personal information

D v Finance Company [2009] PrivCmrA 4

pdf (94.92 KB)

Improper listing of a payment default on an individual''s consumer credit information file

D v Health Service Provider [2008] PrivCmrA 4

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Unauthorised access to and security of personal information.

D v Health Service Provider; E v Health Service Provider; F v Health Service Provider; G v Health Service Provider [2005] PrivCmrA 4

pdf (88.51 KB)

Application of charges for providing access to personal information.

D v Insurance Company [2007] PrivCmrA 6

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Improper disclosure of personal information; failure to take reasonable steps to ensure the personal information collected or disclosed was accurate, complete and up to date; failure to take reasonable steps to secure personal information from unauthorised access and disclosure.

D v Private Health Service Provider [2003] PrivCmrA 2

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Access to personal information collected before 21 December 2001

E v Advertiser [2009] PrivCmrA 5

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Improper listing of a payment default on an individual''s consumer credit information file

E v Financial Institution [2003] PrivCmrA 3

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Adequacy of audit trail in relation to access to personal information

E v Insurance Company [2008] PrivCmrA 5

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Improper disclosure of personal information.

E v Money Transfer Service [2006] PrivCmrA 5

pdf (16.82 KB)

Authority to transfer personal information overseas and to a foreign regulatory body

E v Motor Vehicle Retail Organisation [2004] PrivCmrA 19

pdf (19.54 KB)

Use of personal information for the purpose of direct marketing.

E v Private School [2010] PrivCmrA 6

pdf (300.83 KB)

Disclosure of personal information

E v Retail Organisation [2007] PrivCmrA 7

pdf (21.93 KB)

Improper disclosure of personal information; failure to take reasonable steps to protect personal information from misuse and from unauthorised access, modification or disclosure.

F and G v Taxation Accountant [2006] PrivCmrA 6

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Improper disclosure of individuals'' Tax File Number information.

F v Australian Government Agency [2008] PrivCmrA 6

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Failure to keep personal information secure.

F v Credit Provider [2003] PrivCmrA 4

pdf (12.63 KB)

Unauthorised disclosure of credit worthiness information by a credit provider

F v Health Service Provider [2010] PrivCmrA 7

pdf (323.38 KB)

Disclosure of personal information

F v Insurance Company [2007] PrivCmrA 8

pdf (25.86 KB)

Collection and disclosure of personal information by an insurance company

F v Medical Specialist [2009] PrivCmrA 8

pdf (80.26 KB)

Disclosure of sensitive personal information

G v Counselling Service [2009] PrivCmrA 9

pdf (82.53 KB)

Failure to provide adequate notice when collecting personal information, disclosure of personal information and security of personal information

G v Credit Provider [2003] PrivCmrA 5

pdf (11.82 KB)

Disputed default on consumer credit information file on the grounds that the amount listed was inaccurate

G v Finance Company [2010] PrivCmrA 8

pdf (326.23 KB)

Denial of access to personal information

G v Financial Institutions X and Y [2008] PrivCmrA 7

pdf (23.88 KB)

Improper disclosure of personal information and accuracy of personal information.

G v Law Firm [2007] PrivCmrA 9

pdf (20.83 KB)

Inappropriate use and disclosure of information gathered by a law firm

H v Chartered Accountant [2006] PrivCmrA 7

pdf (16.58 KB)

Improper disclosure of Tax File Number information.

H v Commonwealth Agency [ [2005] PrivCmrA 5

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 Acts and practices engaged in by a person in the performance of the duties of their employment.

H v Credit Provider [2003] PrivCmrA 6

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Disputed consumer credit default listing

H v Credit Provider [2004] PrivCmrA18

Unauthorised payment default listed on consumer credit information file and credit reporting offences

H v Credit Reporting Agency [2008] PrivCmrA 8

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Accuracy of credit information file.

H v Financial Institution A and B [2004] PrivCmrA 3

pdf (31.22 KB)

Disclosure of personal information collected prior to commencement of the National Privacy Principles.

H v Health Service Provider [2007] PrivCmrA 10

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Inappropriate disclosure of information

H v Health Service Provider [2010] PrivCmrA 9

pdf (146.39 KB)

Collection of sensitive information

H v Telecommunications Company [2009] PrivCmrA 10

pdf (95.44 KB)

Improper listing of a payment default on an individual's consumer credit information file

I v Commonwealth Agency 2010 PrivCmrA 10

pdf (311.49 KB)

This case note involves a disclosure of a person’s personal information by a Australian government agency by relying on the implied consent of the person.

I v Commonwealth Agency [2005] PrivCmrA 6

Application of the Privacy Act to judicial records of federal courts.

I v Commonwealth Agency[2005] PrivCmrA 6

pdf (30.56 KB)

Application of the Privacy Act to judicial records of federal courts.

I v Contracted Service Provider to Commonwealth Agency [2008] PrivCmrA 9

pdf (26.33 KB)

Unnecessary collection of personal information and failure to provide adequate notice when collecting personal information.

I v Insurance Company [2007] PrivCmrA 11

pdf (18.54 KB)

Unauthorised access and use of personal information

I v Insurance Company [2009] PrivCmrA 11

pdf (79.18 KB)

Disclosure of personal information

I v Major wholesaler [2003] PrivCmrA 7

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Unauthorised access to credit reports held by a credit reporting agency

I v Retail Company [2006] PrivCmrA 8

pdf (15.13 KB)

Collection of sensitive information by a retail company for the purpose of loss prevention and the security of personal information and destruction of old records.

J v Australian Government Agency [2007] PrivCmrA 12

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Gathering of information by a government agency

J v Commonwealth Agency [2009] PrivCmrA 13

pdf (31.84 KB)

Disclosure of personal information by a Commonwealth agency

J v Credit Reporting Agency [2010] PrivCmrA 11

pdf (141.26 KB)

Accuracy of a credit information file

J v Home Shopping Retailer [2008] PrivCmrA 10

pdf (99.21 KB)

Improper disclosure of personal information.

J v Superannuation Provider [2005] PrivCmrA 7

pdf (58.66 KB)

Improper disclosure of personal information and failure to take reasonable steps to protect, and correct personal information.

J v Two Individuals [2003] PrivCmrA 8

pdf (88.82 KB)

Disclosure of quashed conviction information

J v Utility Company and Industry Group [2006] PrivCmrA 9

pdf (18.11 KB)

Collection and disclosure of personal information by an industry group, disclosure of personal information by a utility company.

K v Commonwealth Agency [2009] PrivCmrA 14

pdf (33.46 KB)

Disclosure of spent conviction information

K v Commonwealth Agency [2010] PrivCmrA 13

pdf (150.03 KB)

Improper disclosure of personal information

K v Credit Provider [2005] PrivCmrA 8

pdf (15.09 KB)

Improper listing of a serious credit infringement on an individual''s consumer credit information file.