Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

How do I get a copy of my credit report?

You will need to contact the credit reporting agencies to obtain a copy of your credit reports. You will be asked to provide information to enable them to properly identify you. This could include:

your full name
your address
your date of birth
your previous address
your driver's licence number.

Credit reports are generally required to be given free of charge.

There are two main credit reporting agencies in Australia. Their contact details are:

Veda Advantage

Mail: Veda Advantage Public Access PO Box 964 North Sydney NSW 2059
Phone:1300 762 207 (or +61 2 92787900)
Fax: (02) 9278 7333
Website: http://www.mycreditfile.com.au
Email:assist.au@vedaadvantage.com

Dun & Bradstreet

Mail: Public Access Centre Dun & Bradstreet (Australia) P/L PO Box 7405 St Kilda Road VIC 3004
Phone: 1300 734 806
Fax: 03 9828 3118
Website: https://www.checkyourcredit.com.au/
Email:PACAustral@dnb.com.au

People living in Tasmania can also contact:

Tasmanian Collection Service:

Mail: GPO Box 814H Hobart TAS 7001
Phone: 03 6213 5555
Fax: 03 6234 2988
Website: http://www.tascol.com.au/reports.htm
Email: enquiries@tascol.com.au