Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

Do Alternative Dispute Resolution Schemes have to give access to any personal information they hold about an individual?

If an organisation holds personal information about an individual it must provide the individual with access to that information on request, except in specified circumstances. Generally, dispute resolution schemes should give individual's access to information they hold about them. There are a limited number of situations where an organisation may deny access. More information on the requirement to provide access can be found at: at the Guidelines to the National Privacy Principles, or at Information Sheet 4 - 2001 Access and Correction and Information Sheet 5 - 2001 Access and the Use of Intermediaries.