Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

What can Alternative Dispute Resolution Schemes use and disclose another person`s (a third party`s) information for?

Alternative dispute resolution schemes collect information for the primary purpose of resolving disputes. Once a dispute handler has collected personal information it can be used and disclosed as needed for that purpose.

For example, relevant personal information about another person (a third party), collected by a dispute resolution scheme can be disclosed to a respondent organisation for the purpose of seeking to resolve the complaint. More information on the use and disclosure of information can be found at the Guidelines to the National Privacy Principles.