Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

A real estate agent* has listed me on a residential tenancy database. Can I access the information the residential tenancy database holds about me?

Yes.

All residential tenancy database operators are covered by the Privacy Act. But, sometimes they do not have to give you access.

More information about access.

Giving access may mean allowing you to inspect your record or giving you a copy of it. You may also be charged a fee for access. A fee should not be excessive and you should not be charged simply for making a request for access.

Some of the major residential tenancy database operators in Australia are:

TICA (Tenancy Industry database) http://www.tica.com.au/

National Tenancy Database http://www.ntd.net.au/

EAC Multilist http://www.eac.com.au/

Trading Reference Australia https://tradingreference.com/

RP Data http://www.rpdata.com/

* 'Real estate agents' includes property managers