Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner and a new website established at www.oaic.gov.au.

Note 1: Major changes to the Privacy Act 1988 will come into effect in March 2014. Agencies, businesses and not for profits need to start preparing for these changes. For more information go to our privacy law reform page at www.oaic.gov.au
Note 2: From 12 March 2013 content is no longer being added to, or amended, on this site, consequently some information may be out of date. For new privacy content visit the www.oaic.gov.au website.

What can a real estate agent* do with the contact details collected about me at an open inspection?

Real estate agents will often contact you after you attend an open inspection. If the agent is covered by the Privacy Act they should have told you (or given you a notice) about why they were collecting your contact details.

The agent can also contact you:

for another related purpose, if you would reasonably expect them to do this

Example: to tell you about similar available properties.

to use your contact details for direct marketing.

If the agent does use your information for direct marketing, they must tell you:

that they will do this when they collect your details
how you can stop getting more marketing information from them.

More information

* Including property managers