Protecting Information Rights – Advancing Information Policy

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Do I have to prove beyond doubt that information about me is incorrect before the organisation must correct it?

No. Generally, an individual will need to prove only that it is more likely than not that the information is not accurate, complete and up-to-date.

However, an organisation may still not want to change the original information if it disagrees with the correction. In this situation where you and the organisation disagree about whether the information is accurate, complete and up-to-date, the Privacy Act says you can ask the organisation to attach a note to the information stating that you believe that the information is not accurate, complete or up-to-date.