Protecting Information Rights – Advancing Information Policy

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I think an organisation may hold incorrect information about me. What can I do?

Organisations covered by the Privacy Act have to take reasonable steps to keep personal information they hold accurate, complete and up-to-date.

If you think an organisation holds incorrect information about you, the Privacy Act says that you can ask the organisation to make corrections to that personal information. To do this, you will need to establish to the organisation that the information they hold about you is not accurate, complete and up-to-date.

However, if the organisation disagrees with you about the correction, the Privacy Act says you can ask the organisation to attach a note to the information stating that you believe that the information is not accurate, complete or up-to-date.