Protecting Information Rights – Advancing Information Policy

Phone iconCONTACT US: 1300 363 992
 
We're now a part of the Office of the Information Commissioner. Go to www.oaic.gov.au to find out more.

Site Changes

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner (OAIC). An interim website for the OAIC is available at www.oaic.gov.au. This site (privacy.gov.au), which only contains information related to the OAIC's privacy function, will be maintained until a combined site is established.
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Possible outcomes

The Office tries to resolve complaints on a case-by-case basis through conciliation. Depending on the particular complaint, some possible resolutions could include:
  • An apology
  • A change to the respondent's practices or procedures
  • Staff counselling
  • Taking steps to address the matter, for example providing access to personal information, or amending records
  • Compensation for financial or non-financial loss
  • Other non-financial options, for example a complimentary subscription to a service.